Please find below our responses to some frequently asked questions. Should you have further questions please send us an email and we will be happy to assist you with your query.
1Do Wiseman manufacture all its own Chemicals?
YES. Wiseman prides itself on only selling products manufactured in our own factories, where we are able to control all the raw materials required for some very rigorous specifications.
2Where can I buy the products seen on this site?
We supply direct to the retailer and merchant. The majority of our products are found in all good builders' merchants, plumbing merchants, industrial and janitorial supply shops.
3Who do you sell your products to?
We are a B2B business and sell our products to the trade industry for the plumbing, building and janitorial sectors. In addition we work with within the leisure, health and education sectors and other government bodies with large scale requirements. We partner with both distributors and merchants across the UK, Ireland and internationally.
4If I qualify for buying direct, what would be the minimum order?
Please contact our Sales Team to discuss your requirements.
5Would someone be available to visit me?
If you are a distributor or merchant a member of our sales team will be available to meet with you. Just contact a member of our Nationwide Sales force by calling us on +44 (0) 844 567 1212 or emailing us [email protected]
6What regions do your sales staff cover?
We have a sales force that covers the UK. For contact details of our team, please email [email protected]. Internationally we work with key distributors.
7Does Wiseman operate an environmental policy?
We have always operated a strict code of practice in regards to protecting our planet. We do not vent any substance in to the atmosphere and we always use the most Eco-friendly base products in production. Many of our products are organic and biodegrable and conform to strict standards in their relevant jurisdictions. All waste is recycled and all packaging is reused. We are particularly keen to see that our staff have a pleasant environment in which to work. You can read our full environmental policy here.
8What are your business opening hours?
Our business operating hours are from 08:00 – to 17:15 Monday to Friday.
9Who should I contact for ordering?
We supply directly to the largest Distributors and Merchants, these include: Wolseley, Plumbase, City Plumbing, Jewson, Plumb Center, Graham, Plumbing Trade Supplies. Our products can also be found on a number of on-line sites. If you meet our minimum order requirement, you will be able to order with us directly.
10Do you offer a special buying scheme for training colleges and schools?
Yes we do. Wiseman are always happy to promote further training and development in the plumbing and building industry. Please contact our Sales Team to discuss your requirements.